Automatic Offers
With Automatic Offers, Nifty can automatically send offers when buyers show interest in your listings.
Where to find it
Go to the Dashboard → Offers (for your marketplace).
Marketplace-specific guides:
How it works
When a buyer likes, watches, or bundles one of your listings, Nifty:
Detects the activity.
Checks whether the listing meets your offer criteria.
Sends an offer with your configured discount.
Logs the result in the Offer Tracker in History.
If we detect that the buyer has already sent you an offer, we’ll skip sending an automatic offer.
Offer strategies
One-size-fits-all
Set a single discount percentage for all listings (for example, “15% off”). You can still add filters (price, condition, keyword, etc.) to control which listings are eligible.
Tiered offers
Create multiple offers with different criteria. Common filters include:
Age — for example, send steeper discounts on older listings.
Price — for example, only send offers on listings priced $20–$200.
Condition — for example, skip listings marked as new.
Keyword — for example, skip listings with “firm” in the title.
All filter criteria on a given offer must be true for that offer to apply.
Offer processing order
Nifty evaluates offers from top to bottom and sends the first offer whose filters all match.
In most cases:
Put more specific offers at the top.
Put more general offers at the bottom.
To rearrange offers, drag and drop the offer cards.
When a listing is relisted, its age resets to zero. If you use age-based offers (for example, “older than 7 days”), newly relisted listings need to age again before becoming eligible.
Base price
On marketplaces like eBay and Depop, you can apply discounts (sales) to your listings. When configuring offers, you can choose how the offer interacts with those sales:
Original price — offer is calculated from the full price.
Current price — offer is calculated from the sale price.
Example: You have a 20% offer configured, a 10% sale on shoes, and a 30% sale on sweaters.
Original price — shoes get 20% off the full price (better than the 10% sale). Sweaters don’t get an additional offer because the 30% sale already beats it.
Current price — shoes get 20% off the already-discounted price (stacking discounts).
Multiple likes from the same buyer
If a buyer likes multiple listings from you, Nifty sends one offer and waits at least an hour before sending another.
Waterfall offers
If a buyer doesn't respond to your initial offer, Nifty can automatically send follow-up offers with deeper discounts. You can configure up to 2 follow-up offers spread over 7 days.
Available on: Poshmark, Mercari, and Depop.
Waterfall offers only trigger when an initial offer is sent. If a listing is excluded from offers (for example, by a price or keyword filter), it won't receive waterfall offers either. Furthermore, waterfall offers are sent the same way as your initial offer — if the initial was an Offer to Likers, the waterfall will be too.
Each follow-up discount applies to the previous offer price, not the original — the discounts stack.
Example: You have three offer rules (10% off new, 20% off used, no offer under $20) plus a 10% waterfall:
New item ($100)
$90 (10% off)
$81 (10% off $90)
Used item ($100)
$80 (20% off)
$72 (10% off $80)
Item under $20
No offer
No waterfall
Disabling waterfall offers prevents new sequences from starting, but it doesn't cancel follow-up offers for sequences that are already in progress.
Responding to incoming offers
Automatic Offers sends offers on your behalf, but it doesn’t respond to offers that buyers send you:
eBay — use eBay’s built-in “auto-accept” and “auto-decline” when creating listings.
Poshmark, Mercari, Depop — sign in to these platforms directly to respond.
Check your marketplaces regularly — timely responses can significantly increase your sales.
Limitations
Send offers to existing likers
Only new likes trigger offers. Use Bulk Offers in the Inventory Manager instead.
Negotiate counter-offers
Only initial offers are automated.
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