# Automatic Offers With **Automatic Offers**, Nifty can automatically send offers when buyers show interest in your listings. ### Where to find it Go to the [**Dashboard**](https://app.nifty.ai/automation) → **Offers** (for your marketplace). Marketplace-specific guides: * [Automatic Offers: Depop](/automation/automatic-offers/automatic-offers-depop.md) * [Automatic Offers: eBay](/automation/automatic-offers/automatic-offers-ebay.md) * [Automatic Offers: Mercari](/automation/automatic-offers/automatic-offers-mercari.md) * [Automatic Offers: Poshmark](/automation/automatic-offers/automatic-offers-poshmark.md) ### How it works When a buyer likes, watches, or bundles one of your listings, Nifty: 1. Detects the activity. 2. Checks whether the listing meets your offer criteria. 3. Sends an offer with your configured discount. 4. Logs the result in the **Offer Tracker** in [**History**](/automation/history.md). {% hint style="info" %} If we detect that the buyer has already sent you an offer, we’ll skip sending an automatic offer. {% endhint %} ### Offer strategies #### One-size-fits-all Set a single discount percentage for all listings (for example, “15% off”). You can still add filters (price, condition, keyword, etc.) to control which listings are eligible. #### Tiered offers Create multiple offers with different criteria. Common filters include: * **Age** — for example, send steeper discounts on older listings. * **Price** — for example, only send offers on listings priced $20–$200. * **Condition** — for example, skip listings marked as new. * **Keyword** — for example, skip listings with “firm” in the title. All filter criteria on a given offer must be true for that offer to apply. ### Offer processing order Nifty evaluates offers from top to bottom and sends the first offer whose filters all match. In most cases: * Put more specific offers at the top. * Put more general offers at the bottom. To rearrange offers, drag and drop the offer cards. {% hint style="info" %} When a listing is relisted, its age resets to zero. If you use age-based offers (for example, “older than 7 days”), newly relisted listings need to age again before becoming eligible. {% endhint %} ### Base price On marketplaces like eBay and Depop, you can apply discounts (sales) to your listings. When configuring offers, you can choose how the offer interacts with those sales: * **Original price** — offer is calculated from the full price. * **Current price** — offer is calculated from the sale price. **Example:** You have a 20% offer configured, a 10% sale on shoes, and a 30% sale on sweaters. * **Original price** — shoes get 20% off the full price (better than the 10% sale). Sweaters don’t get an additional offer because the 30% sale already beats it. * **Current price** — shoes get 20% off the already-discounted price (stacking discounts). ### Multiple likes from the same buyer If a buyer likes multiple listings from you, Nifty sends one offer and waits at least an hour before sending another. ### Waterfall offers If a buyer doesn't respond to your initial offer, Nifty can automatically send follow-up offers with deeper discounts. You can configure up to 2 follow-up offers spread over 7 days. {% hint style="info" %} **Available on:** Poshmark, Mercari, and Depop. {% endhint %} Waterfall offers only trigger when an initial offer is sent. If a listing is excluded from offers (for example, by a price or keyword filter), it won't receive waterfall offers either. Furthermore, waterfall offers are sent the same way as your initial offer — if the initial was an Offer to Likers, the waterfall will be too. Each follow-up discount applies to the previous offer price, not the original — the discounts stack. **Example:** You have three offer rules (10% off new, 20% off used, no offer under $20) plus a 10% waterfall: | Scenario | Initial offer | Waterfall offer | | ---------------- | ------------- | ----------------- | | New item ($100) | $90 (10% off) | $81 (10% off $90) | | Used item ($100) | $80 (20% off) | $72 (10% off $80) | | Item under $20 | No offer | No waterfall | {% hint style="info" %} Disabling waterfall offers prevents new sequences from starting, but it doesn't cancel follow-up offers for sequences that are already in progress. {% endhint %} ### Responding to incoming offers **Automatic Offers** sends offers on your behalf, but it doesn’t respond to offers that buyers send you: * **eBay** — use eBay’s built-in “auto-accept” and “auto-decline” when creating listings. * **Poshmark**, **Mercari**, **Depop** — sign in to these platforms directly to respond. Check your marketplaces regularly — timely responses can significantly increase your sales. ### Limitations | Limitation | Details | | ------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Send offers to existing likers | Only new likes trigger offers. Use [Bulk Offers](/inventory-management/bulk-actions.md#bulk-offers) in the [**Inventory Manager**](/inventory-management/inventory-manager.md) instead. | | Negotiate counter-offers | Only initial offers are automated. | --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. 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