> For the complete documentation index, see [llms.txt](https://docs.nifty.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nifty.ai/automation/automatic-offers/automatic-offers-ebay.md).
# Automatic Offers: eBay
Send offers automatically to eBay buyers who watch your listings.
### Where to find it
Go to the [**Dashboard**](https://app.nifty.ai/automation) and find eBay → Offers.
### Setting up offers
**Base price:** Which price the discount should be applied to. See [**Automatic Offers**](/automation/automatic-offers.md#base-price) for how this works.
**Discount:** Minimum 5% off.
**Personal message:** A message to send alongside the offer.
{% hint style="success" %}
**Tip:** To increase conversion rate, eBay recommends always adding a customized message to offers.
{% endhint %}
### Eligibility
Not all eBay listings can receive automatic offers. eBay's requirements include:
* Listing age and format
* Limits on how many offers a buyer can receive
* Items must be in the buyer's cart for at least 2 days
If offers aren't sending, check [eBay's help page](https://www.ebay.com/help/selling/listings/selling-buy-now/adding-best-offer-listing?id=4144).
### Best offers on your eBay listings
Whether buyers can make offers on an eBay listing is set per listing, with the **Allow best offers?** toggle in the **Pricing** section of the item's eBay listing in Nifty. It's on by default, including on listings the AI generator creates, and no generator or account setting changes that. To stop buyers sending offers, turn **Allow best offers?** off on each eBay listing. This is separate from the eBay Offers automation above, which sends offers to watchers.
### Auto-accept and auto-decline
Nifty sends offers, but eBay's built-in features handle incoming offers from buyers.
When **Allow best offers?** is on, you can set:
* **Auto-accept** — Automatically accept offers above $X
* **Auto-decline** — Automatically decline offers below $X
### Limitations
| Limitation | Details |
| -------------------------------- | ----------------------------------------------- |
| Offer validity window | Offers are valid for 2 days |
| Counter-offers | Counter-offers are not allowed via the eBay API |
| Send offers to existing watchers | Only new watches trigger offers |
| Override eBay eligibility | Some items can't receive offers |
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://docs.nifty.ai/automation/automatic-offers/automatic-offers-ebay.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
