Billing and Payments
Everything you need to know about how Nifty billing works.
Billing cycle
Nifty bills monthly or yearly, depending on the plan you selected.
Your billing date is the day your paid subscription started.
Smart Credits are allocated monthly, even with a yearly plan.
Accessing the customer portal
Most billing and subscription tasks happen in the Customer portal, including updating payment information, viewing invoices, and canceling your subscription.
Go to Subscription (on the Account page).
Click Customer portal.
Tip: If nothing happens when you click Customer portal, try a different browser. Some versions of Safari may block the new window as a pop-up.
Updating your payment method
In the Customer portal, click on your payment method to update your billing information.
Failed payments
If your payment method fails, we'll notify you and provide a grace period to update your payment information. During this time, your automations and Sale Detection will be paused, but your account data remains secure.
Once payment is resolved, follow the steps in Getting Back On Track to get Nifty running again.
Warning: If payment isn't resolved within the grace period, your subscription will be canceled.
Yearly billing
Switch to yearly billing and save up to 12% compared to monthly pricing. You can change your billing cycle from the Customer portal.
Invoices
To view or download past invoices, go to the Customer portal and select your invoice history.
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