> For the complete documentation index, see [llms.txt](https://docs.nifty.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.nifty.ai/subscriptions/account-management.md). # Account Management Here’s what you need to know about connection limits, sharing access, and staying informed. ### Marketplace connection limits #### One account per marketplace Nifty only allows one account per marketplace. We strongly advise against intentionally switching between different marketplace accounts within one Nifty account. Doing this can confuse your **Dashboard** and **Inventory Manager**, as they're not designed to handle mixed inventories. If you switch accounts accidentally, you may need to follow the steps in [Getting Back On Track](/getting-started/getting-back-on-track.md#connected-to-the-wrong-account) to clear out incorrect data. {% hint style="info" %} **Have multiple accounts?** If you have multiple marketplace accounts (for example, more than one Poshmark closet) and would like to use Nifty with them, contact us at to discuss options. {% endhint %} #### Account country Your Nifty account has a home country, set automatically when you sign up. You can see it under **Settings → Account**, and it determines defaults like your measurement units (imperial vs. metric). The account country cannot be changed from the app. If it's wrong (for example, you signed up while traveling or using a VPN), contact us at and we'll correct it for you. #### Marketplace account countries Each marketplace connection has its own country, based on where that marketplace account is registered. Your marketplace accounts do **not** all need to be in the same country. For example, you can connect a Poshmark Canada account alongside an eBay US account, and Nifty handles currency and unit differences when crosslisting. ### Account sharing Nifty does not officially support multiple users sharing a single account. Some customers do share login credentials with team members, but this is not a first-class feature and comes with tradeoffs. If you choose to share your account, keep these in mind. #### Privacy considerations * Anyone with access to your Nifty account can view key billing details, such as your billing address and the last four digits of your payment methods. * Nifty credentials remain encrypted and are not visible to anyone — including you and our team — and marketplace passwords are not stored. #### Collaboration safeguards When multiple people manage the same inventory, Nifty includes safeguards to protect your data: * The system helps prevent errors like double listing an item. * If one user initiates a sync, the **Inventory Manager** may be temporarily locked, preventing others from making changes during that time. * If outdated data is detected, an error message will prompt you to refresh the page before continuing. ### Email communication Please sign up with an email address that you actively check. We send critical notifications exclusively via email, including: * Marketplace connection expirations * Failed auto-delists * Payment processing issues * Important account and plan updates Missing these notifications could mean you don’t realize something is wrong until you see automations stopped or double sales. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.nifty.ai/subscriptions/account-management.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.