# Account Management

Here’s what you need to know about connection limits, sharing access, and staying informed.

### Marketplace connection limits

#### One account per marketplace

Nifty only allows one account per marketplace. We strongly advise against intentionally switching between different marketplace accounts within one Nifty account. Doing this can confuse your **Dashboard** and **Inventory Manager**, as they're not designed to handle mixed inventories.

If you switch accounts accidentally, you may need to follow the steps in [Getting Back On Track](/getting-started/getting-back-on-track.md#connected-to-the-wrong-account) to clear out incorrect data.

{% hint style="info" %}
**Have multiple accounts?** If you have multiple marketplace accounts (for example, more than one Poshmark closet) and would like to use Nifty with them, contact us at <hello@nifty.ai> to discuss options.
{% endhint %}

#### Same country requirement

All connected marketplace accounts must be from the **same country**.

You **can** connect:

* Poshmark Canada and eBay Canada
* Poshmark US and eBay US

You **cannot** connect:

* Poshmark Canada and eBay US (or any other mix of different countries)

This limitation exists because our automation and crosslisting features are designed to work within a single country’s marketplace ecosystem.

{% hint style="success" %}
**Good to know:** We’re exploring ways to remove this country limitation in the future to better support sellers who operate across multiple regions.
{% endhint %}

### Account sharing

Nifty does not officially support multiple users sharing a single account. Some customers do share login credentials with team members, but this is not a first-class feature and comes with tradeoffs.

If you choose to share your account, keep these in mind.

#### Privacy considerations

* Anyone with access to your Nifty account can view key billing details, such as your billing address and the last four digits of your payment methods.
* Nifty credentials remain encrypted and are not visible to anyone — including you and our team — and marketplace passwords are not stored.

#### Collaboration safeguards

When multiple people manage the same inventory, Nifty includes safeguards to protect your data:

* The system helps prevent errors like double listing an item.
* If one user initiates a sync, the **Inventory Manager** may be temporarily locked, preventing others from making changes during that time.
* If outdated data is detected, an error message will prompt you to refresh the page before continuing.

### Email communication

Please sign up with an email address that you actively check. We send critical notifications exclusively via email, including:

* Marketplace connection expirations
* Failed auto-delists
* Payment processing issues
* Important account and plan updates

Missing these notifications could mean you don’t realize something is wrong until you see automations stopped or double sales.


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