# Sync and Refresh

Syncing keeps your [**Inventory Manager**](https://docs.nifty.ai/inventory-management/inventory-manager) up to date with what's actually listed on your marketplaces.

### Where to find it

Go to [**Inventory**](https://app.nifty.ai/inventory) (in the [**Inventory Manager**](https://docs.nifty.ai/inventory-management/inventory-manager)) and click **Resync** in the top-left corner.

<figure><img src="https://2533981788-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEm5xU5ktwTTfKBpX6qpY%2Fuploads%2Fgit-blob-d4984d073cf31061970199b6eda57ecc9d423973%2FCleanShot%202025-12-12%20at%2022.12.22%402x%20(3).png?alt=media" alt=""><figcaption></figcaption></figure>

### How syncing works

Think of Nifty as a mirror of your marketplaces. When you list, edit, or remove items directly on a marketplace (outside of Nifty), the mirror gets a little dirty — your **Inventory Manager** no longer reflects reality. Syncing wipes the mirror clean.

Nifty offers three ways to sync, depending on how much cleaning you need: **Full Sync**, **Quick Sync**, and **Refresh**.

### Full Sync

A **Full Sync** pulls in *all* active listings from every connected marketplace and refreshes everything — titles, prices, photos, and status.

**When to use it:**

* After connecting a new marketplace
* Once a month as routine maintenance
* After making bulk changes directly on a marketplace (relists, price drops, etc.)
* When listings seem out of sync with what you see on the marketplace

To run a **Full Sync**, all marketplaces with listings in your **Inventory Manager** must be connected and not in vacation mode.

{% hint style="info" %}
**Note:** A **Full Sync** does not rearrange items that are already in your **Inventory Manager**. It does, however, try to match new listings to existing items, adding them to the same row when possible. This is why it's the right choice after connecting a new marketplace.
{% endhint %}

### Quick Sync

A **Quick Sync** is a faster, lighter option. It checks for new listings you've created outside of Nifty — but it won't update data on listings Nifty already knows about.

**When to use it:**

* After listing a few new items outside of Nifty
* When your **Inventory Manager** is mostly up to date and you just need to pull in recent additions

{% hint style="warning" %}
**Important:** **Quick Sync** does not update existing listing data. Prices, statuses, and other details in Nifty will stay the same. If you need everything refreshed, use a **Full Sync**.
{% endhint %}

### Refresh (for specific items)

If just one or two items look outdated, you don't need to sync your whole inventory. Use the **Refresh** feature to pull fresh data for specific rows.

**How to use it:**

1. Select the row(s) you want to update.
2. Click **Refresh** at the bottom of the screen.

<figure><img src="https://2533981788-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEm5xU5ktwTTfKBpX6qpY%2Fuploads%2Fgit-blob-f1f5c7ff5fa36aa116e185c8a27b39768d88cc7e%2FCleanShot%202025-12-12%20at%2022.24.25%402x.png?alt=media" alt=""><figcaption></figcaption></figure>

### Limitations

| Limitation                    | Details                                                                                                                                                                                                                  |
| ----------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Import sold listings          | The **Inventory Manager** focuses on active listings. For sales history, check out [**Analytics**](https://docs.nifty.ai/analytics/analytics).                                                                           |
| Import auction-style listings | On eBay, auction-style listings cannot always be modified or ended without penalty, so Nifty does not interact with these types of listings.                                                                             |
| Multi-variant items           | Multi-variant listings can be imported into Nifty, but you can't create or edit them here, and they're not eligible for **Sale Detection** or [**Auto-Delisting**](https://docs.nifty.ai/auto-delisting/auto-delisting). |
| Push changes to marketplaces  | Syncing only pulls data into Nifty. It doesn't update or modify your listings on any marketplace.                                                                                                                        |
| Trigger Auto-Delisting        | Syncing does not trigger **Auto-Delisting**. Auto-Delisting runs on its own schedule, not when you sync.                                                                                                                 |

### A note on timing

Changes you make directly on a marketplace need to be processed by that marketplace's systems before Nifty can see them. This is usually instant, but occasionally there's a short delay.

We recommend listing directly on Nifty whenever possible, as there's no delay between creating the listing and seeing it in Nifty.


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