Sync and Refresh
Syncing keeps your Inventory Manager up to date with what's actually listed on your marketplaces.
Where to find it
Go to Inventory (in the Inventory Manager) and click Resync in the top-left corner.
How syncing works
Think of Nifty as a mirror of your marketplaces. When you list, edit, or remove items directly on a marketplace (outside of Nifty), the mirror gets a little dirty — your Inventory Manager no longer reflects reality. Syncing wipes the mirror clean.
Nifty offers three ways to sync, depending on how much cleaning you need: Full Sync, Quick Sync, and Refresh.
Full Sync
A Full Sync pulls in all active listings from every connected marketplace and refreshes everything — titles, prices, photos, and status.
When to use it:
After connecting a new marketplace
Once a month as routine maintenance
After making bulk changes directly on a marketplace (relists, price drops, etc.)
When listings seem out of sync with what you see on the marketplace
To run a Full Sync, all marketplaces with listings in your Inventory Manager must be connected and not in vacation mode.
Note: A Full Sync does not rearrange items that are already in your Inventory Manager. It does, however, try to match new listings to existing items, adding them to the same row when possible. This is why it's the right choice after connecting a new marketplace.
Quick Sync
A Quick Sync is a faster, lighter option. It checks for new listings you've created outside of Nifty — but it won't update data on listings Nifty already knows about.
When to use it:
After listing a few new items outside of Nifty
When your Inventory Manager is mostly up to date and you just need to pull in recent additions
Important: Quick Sync does not update existing listing data. Prices, statuses, and other details in Nifty will stay the same. If you need everything refreshed, use a Full Sync.
Refresh (for specific items)
If just one or two items look outdated, you don't need to sync your whole inventory. Use the Refresh feature to pull fresh data for specific rows.
How to use it:
Select the row(s) you want to update.
Click Refresh at the bottom of the screen.
Limitations
Import sold listings
The Inventory Manager focuses on active listings. For sales history, check out Analytics.
Import auction-style listings
On eBay, auction-style listings cannot always be modified or ended without penalty, so Nifty does not interact with these types of listings.
Multi-variant items
Multi-variant listings can be imported into Nifty, but you can't create or edit them here, and they're not eligible for Sale Detection or Auto-Delisting.
Push changes to marketplaces
Syncing only pulls data into Nifty. It doesn't update or modify your listings on any marketplace.
Trigger Auto-Delisting
Syncing does not trigger Auto-Delisting. Auto-Delisting runs on its own schedule, not when you sync.
A note on timing
Changes you make directly on a marketplace need to be processed by that marketplace's systems before Nifty can see them. This is usually instant, but occasionally there's a short delay.
We recommend listing directly on Nifty whenever possible, as there's no delay between creating the listing and seeing it in Nifty.
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