Account Management

Make the most of your Nifty account. Here’s what you need to know about connection limits, sharing access, and staying informed.

Marketplace connection limits

One account per marketplace

Nifty only allows one account per marketplace. We strongly advise against intentionally switching between different marketplace accounts within one Nifty account. Doing this can confuse your Dashboard and Inventory Manager, as they're not designed to handle mixed inventories.

If you switch accounts accidentally, you may need to follow the steps in Getting Back On Track to clear out incorrect data.

Have multiple accounts? If you have multiple marketplace accounts (for example, more than one Poshmark closet) and would like to use Nifty with them, contact us at [email protected] to discuss options.

Same country requirement

All connected marketplace accounts must be from the same country.

You can connect:

  • Poshmark Canada and eBay Canada

  • Poshmark US and eBay US

You cannot connect:

  • Poshmark Canada and eBay US (or any other mix of different countries)

This limitation exists because our automation and crosslisting features are designed to work within a single country’s marketplace ecosystem.

Account sharing

Nifty does not officially support multiple users sharing a single account. Some customers do share login credentials with team members, but this is not a first-class feature and comes with tradeoffs.

If you choose to share your account, keep these in mind.

Privacy considerations

  • Anyone with access to your Nifty account can view key billing details, such as your billing address and the last four digits of your payment methods.

  • Nifty credentials remain encrypted and are not visible to anyone — including you and our team — and marketplace passwords are not stored.

Collaboration safeguards

When multiple people manage the same inventory, Nifty includes safeguards to protect your data:

  • The system helps prevent errors like double listing an item.

  • If one user initiates a sync, the Inventory Manager may be temporarily locked, preventing others from making changes during that time.

  • If outdated data is detected, an error message will prompt you to refresh the page before continuing.

Email communication

Please sign up with an email address that you actively check. We send critical notifications exclusively via email, including:

  • Marketplace connection expirations

  • Failed auto-delists

  • Payment processing issues

  • Important account and plan updates

Missing these notifications could mean you don’t realize something is wrong until you see automations stopped or double sales.

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