Troubleshooting
Is this your first time selling on a new marketplace? This guide will help you understand and overcome common issues as you expand to new platforms with Nifty.
Tip: Before crosslisting with Nifty, create a test listing directly on the marketplace itself. This will guide you through any required setup steps. You can delete it immediately after!
Poshmark
Listing limit
Poshmark allows you to create up to 300 new listings within a 24-hour period. Once you reach this limit, you’ll need to wait until the period resets to add more listings.
Important: If you use Nifty to relist automatically, these “new” listings also count against your listing limit.
eBay
Listing limit
eBay has two types of limits: a total number of listings, and their total value. eBay reviews your account every month and adjusts the limits automatically. If you’d like to request a limit increase, you can follow the instructions on this page.
Business policies
To create new listings on eBay, you must first set up business policies. You need at least one shipping policy, one return policy, and one payment policy.
We recommend watching this video tutorial created by one of our customers, which guides you through the process step-by-step.
Mercari
Account verification
To safely use a third-party listing tool, you must first verify your information. Please follow these steps:
- Go to Settings > Verifications and verify both your phone and email
- Go to Settings > Tax Center and submit your W9
- Go to Settings > Account Security and ensure SMS is the only selected option
- Sign out of Mercari and then sign back in. Ensure that any verification code is sent through text message, not email
Payment method
To create new listings on Mercari, you must first add a valid credit or debit card to your account. Please follow these steps:
- Add a credit/debit card to My Payment Methods
- Go to your Tax Center and ensure the payment method is set to a credit/debit card
- Confirm the changes by creating a test listing. You can delete it immediately after
Listing limit
Mercari uses a progressive listing limit system:
- New accounts start with a 100 listing limit
- Your limit increases by 100 listings for each completed sale
- For example, after 1 sale your limit becomes 200, after 2 sales it becomes 300, and so on
Important: For automatic relists to work, you need to have at least one open slot below your limit. This is because Nifty creates a new listing before deleting the original. For example, if your limit is 200 and you already have 200 active listings, auto-relists won’t work until you either sell an item or delete a listing.
Depop
Depop payments
To create new listings on Depop, you must first set up Depop Payments. Simply open the Depop app, attempt to create a new listing, and you will be prompted to sign up.
Depop shipping
If you’d like to use Depop Shipping, follow these steps:
- Open the Depop app, navigate to the “Shipping” section, and select “Depop Shipping”
- Create a test listing using this shipping method. You can delete it immediately after